Privacy Policy for SourceNow LLC/Red Hill Ventures, LLC
1. Introduction
SourceNow LLC ("we", "us", or "our") operates the website hosted on BigCommerce and uses various technologies and services to ensure a secure and efficient online experience. This Privacy Policy details the types of information we collect from you, how it is used, and how we protect it. By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information Collection
2.1 Personal Information We collect personal information when you:
- Make a purchase
- Register an account
- Subscribe to our newsletters
- Contact us for support (via support@govsourcenow.com)
This information may include your name, email address, shipping and billing addresses, and payment details.
2.2 Technical Information When you visit our website, we automatically collect information sent by your device. This includes:
- IP address
- Device type
- Browser type
- Referring page
- Pages visited on our site
This data is collected using Google Analytics, Google Font API, and Google Viewport Meta.
2.3 Cookies and Other Tracking Technologies We use cookies, web beacons, and other tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are also used for:
- Maintaining sessions
- Storing preferences
- Tracking user interactions
3. Use of Information
Your information helps us:
- Process and manage your purchases
- Improve our website and services
- Communicate with you, including sending order updates and promotional offers
- Conduct analysis and research
4. Sharing of Information
4.1 Third-Party Service Providers We share information with third-party service providers who perform services on our behalf, including:
- Payment processing (American Express, MasterCard, Visa)
- Email communications (BigCommerce Mail, Google Apps for Business)
- Website analytics (Google Analytics)
4.2 Legal Compliance We may disclose your information if required by law or if necessary to protect our rights or the safety of our users, the public, or our website.
5. Data Security
To protect your personal information, we use robust security measures including:
- SSL encryption by default
- HSTS to ensure secure connections
- DIGICERT SSL certificates
- Regular security assessments
Our website is hosted on Amazon AWS and BigCommerce Hosting, with additional security and performance enhancements from Cloudflare CDN.
6. International Transfers
Your information may be transferred to, stored, and processed in a country other than your own. By using our service, you consent to this transfer.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate information
- Request deletion of your personal information, subject to certain exceptions
- Opt-out of marketing communications by following the unsubscribe links in emails
8. Changes to This Privacy Policy
We may update this policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@govsourcenow.com.